Privacy Policy

What Personal Information Does CrystalSurgical.com Collect?

The information we collect from our customers helps us personalize and continually improve your shopping experience at Crystal Surgical.

Information You Provide

We receive and store any information you enter on our website or provide to us through any other means. We use this information to:

• Respond to your inquiries and requests
• Process and fulfill your orders
• Personalize your shopping experience
• Improve our products and services
• Communicate with you regarding your orders, promotions, and updates

Automatic Information

We automatically receive and store certain types of information whenever you interact with our website. Like many websites, CrystalSurgical.com uses cookies and similar technologies to collect information when your web browser accesses our website.

E-mail Communications

To help us make our emails more useful and relevant, we may receive confirmation when you open an email from Crystal Surgical, provided your email application supports this feature.

If you prefer not to receive promotional emails or other communications from us, you may update your Customer Communication Preferences or unsubscribe using the link provided in our emails.

What About Cookies?

Cookies are small alphanumeric identifiers that are transferred to your computer through your web browser. They enable our systems to recognize your browser and provide convenient features, such as saving items in your shopping cart between visits.

Most web browsers allow you to:

• Prevent the acceptance of new cookies
• Receive notifications when cookies are sent
• Disable or delete existing cookies

You can also manage browser add-ons, including Flash cookies, through your browser settings or the manufacturer's website.

Please note that disabling cookies may affect the functionality of certain features on CrystalSurgical.com, so we recommend keeping them enabled for the best shopping experience.

Does Crystal Surgical Share the Information It Receives?

Protecting our customers' personal information is a top priority. We do not sell or rent your personal information to third parties. We only share customer information in the following circumstances:

Third-Party Service Providers

We work with trusted third-party companies and individuals to perform services on our behalf, including:

• Processing and fulfilling orders
• Delivering shipments
• Sending postal mail and email communications
• Processing credit card payments
• Providing customer support
• Analyzing website data
• Assisting with marketing activities
• Providing search results and related services

These service providers have access only to the information necessary to perform their assigned tasks and are not permitted to use your information for any other purpose.

Business Transfers

As our business grows, we may buy, sell, or merge business assets, subsidiaries, or business units. In such cases, customer information may be transferred as part of the transaction. Any transferred information will remain subject to the commitments outlined in this Privacy Policy unless you consent otherwise.

How Secure Is My Information?

We take the security of your personal information seriously.

• All sensitive information transmitted through our website is protected using Secure Sockets Layer (SSL) encryption technology.
• For your security, we display only the last few digits of your credit card number when confirming an order. Your complete payment information is securely transmitted to the payment processor only for the purpose of processing your transaction.
• We recommend protecting your account by using a strong password and logging out after each session, especially when using a shared or public computer.

Crystal Surgical is committed to maintaining the privacy and security of your personal information and continually works to protect your data against unauthorized access or disclosure.